support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding Mechanical/Automotive Red Seal Qualification (mandatory) Proven experience in a technical or mechanical role, preferably automotive or fleet management industry Previous experience in a call center environment is highly advantageous interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Contact Centre Team Coach
Based within all teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
forms
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
– 5 years' experience customer service. A minimum of 3 – 5 years' administrative experience - beneficial beneficial. 12 months or more experience in a call centre role. Proficient in English and a 2 nd language IsiZulu customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding Mechanical/Automotive Red Seal Qualification (mandatory) Proven experience in a technical or mechanical role, preferably automotive or fleet management industry Previous experience in a call center environment is highly advantageous interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
Requirements: At least 5 -10 years of prior relevant experience on Oracle Golden Gate and related product suite 3 years of prior relevant experience as an Oracle or MSSQL DBA. Experience working in a high-availability Database and application server internals preferable Experience in at least 3 of the following technologies: pa negotiable on experience and ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633
Qualifications IT Related Diploma / bachelor's degree Experience At least 3-5 years in an application support support environment and on Oracle Database Experience working in a high availability environment with multiple Knowledge on PL/SQL Technical Competencies Hands-on experience with some of the following disciplines Oracle requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
Specialist CKS).& 3 years' work experience MuleSoft Integration experience, Elastic Search, Kafka (Hadoop) Certification. Experience/Skills - 3 Years work experience with – MuleSoft Integration experience (admin, operational Scripting languages experience e.g. Python, JavaScript, Bash scripting, RAML. Experience in Kubernetes architecture Management. Infrastructure as code (IaC) tooling experience (like GITOPS, AWS CI/CD tools e.g. Terraform CodeDeploy). Analytics tools and Big Data Platforms experience like Elastic Search, Kafka (Hadoop). Messaging
clients with a relevant approach. We have a proven experience in providing robust and easily maintainable solutions language experience and Object-Oriented Analysis and Design would be an advantage · Experience in a consumer certificates. Experience: · Experience in Software Testing with minimum 2-year automation experience in a consumer testing techniques · Experience with software version control tools, e.g. GIT. · Experience in identifying and selecting manual tests to be automated. · Experience with Unit Test Frameworks and Test Automation
completed articles and 2-3 years finance working experience. You will be responsible for preparing and maintaining within a task driven and well-established team. Experience working in a property division/company will be