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Sassa - Team Coach
Randburg
Negotiable to:
- Leading and managing a team of +- 20 agents
- Coaching and developing agents through continuous monthly
- Attendance and leave management process and updating matrix
- Manage and motivate agents through through different forms
- Quality management/improvement through call evaluations for each agent Contact Centre Manager on a regular basis
- Assist in agent career development and identify training progress
- Liaise daily with Workforce Management team to ensure effective resource planning.
- Taking
share this job on whatsappTechnical Support Analyst Randburg
Rosstone Consulting Pty LtdRandburg
concepts Basic knowledge of the Agile and Software Development Life Cycle (SDLC) processes, cloud computing
Technical Support Analyst
Rosstone Consulting Pty LtdRandburg
concepts Basic knowledge of the Agile and Software Development Life Cycle (SDLC) processes, cloud computing
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