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Job Title%2c Sabela Security Services Jobs in Randburg, Gauteng

Jobs 1-3 of 3

Technical Support Analyst Randburg

 Rosstone Consulting Pty LtdRandburg

disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:


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Technical Support Analyst

 Rosstone Consulting Pty LtdRandburg

disciplines Oracle, SQL Server Web Methods Web Services Automation / Scheduling tools / frameworks SOA Knowledge F5 SQL Server Integration Services SQL Server Reporting Services ESB and Cloud Computing Microsoft (CSF, CCF,CRM etc) Working knowledge of API-based services (e.g. REST, SOAP) Understanding of basic integration functions Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk Desk MAH Resolve incidents, problems, service requests and change requests in line with business priorities:


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Sassa - Team Coach

Randburg  Negotiable

inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).

  • Set needs
  • Resolve daily queries and promote service delivery
  • Compile reports and report on within a Contact Centre environment (Customer Service /Messaging highly advantageous)
  • Good performance meeting targets and achieving premium customer service
  • Positive attitude to work.
  • Â


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