we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle telephone queries
g>IMPORTANT CONTACTS/LIAISES WIT
experience
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of be to increase client loyalty through effective and efficient service to our clients – providing our our valuable clients with consistent, world class and legendary service of the highest quality, during every you will be responsible for accurately processing client instructions (not yet performed digitally by the
opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate Articulate company products and services to brokers/clients Liaise with broker consultants Provide support Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience record of confidence dealing/explaining products to clients/brokers Sound computer skills - Microsoft Office
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a a Call Centre environment to join their team on a 3 year contract.
The contact centre service will support the channels below (and support (both inbound and outbound).
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of be to increase client loyalty through effective and efficient service to our clients – providing our our valuable clients with consistent, world class and legendary service of the highest quality, during every you will be responsible for accurately processing client instructions (not yet performed digitally by the
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client queries Articulate Articulate company products and services to brokers/clients Liaise with broker consultants Provide support Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience record of confidence dealing/explaining products to clients/brokers Sound computer skills - Microsoft Office
of our clients in the Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.