within budgeted parameters. Operational Ensure that all Standard Operating Procedures are known, understood use of the various systems in the business Keep all filing and administration up to date Monitor the according to specific requirements and communicated to relevant parties Ensure all freight is correctly difficulties and advise all parties accordingly Ensure quality reports conform to the requirements of the customer document all queries and customer complaints Monitor and compile daily and monthly reports Act on all non-deliveries
and courteous responses to all internal and external calls received. Ensure all calls are transferred to receiving visitors is informed promptly. Ensure that all windows and doors are closed properly to ensure security security at the end of each day. Unlock and lock the required safe daily for employees to retrieve their laptops reception ablutions are kept clean and tidy at all times. Hand over all relevant keys to the MD PA at the end day, after locking up. Administration Ensure that all filing is done correctly and that the files are stored
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales to job Minimise or prevent negative staff attrition to improve staff retention through wellness and engagement Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders Manage variable dependencies QUALIFICATIONS AND EXPERIENCE REQUIRED Matric Minimum 2-3 years' team leader experience Ability/Experience in managing a team of agents All experience must be in the telecommunications sector
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales to job Minimise or prevent negative staff attrition to improve staff retention through wellness and engagement Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders Manage variable dependencies QUALIFICATIONS AND EXPERIENCE REQUIRED Matric Minimum 2-3 years' team leader experience Ability/Experience in managing a team of agents All experience must be in the telecommunications sector
Ensure legal services offered by the Law Clinic staff are done on a day-to-day basis and in a professional Furnish legal advice and opinions to clients, staff and students. Research the law and stay abreast regulations. Mentor and supervise the work done by staff and students (including drafting, file administration files daily. Draft and monitor, review and assist staff and students with drafting of letters, documents monthly time sheets. Maintain a file register of all files handed to you. Manage telephone calls and convey
Ensure legal services offered by the Law Clinic staff are done on a day-to-day basis and in a professional Furnish legal advice and opinions to clients, staff and students. Research the law and stay abreast regulations. Mentor and supervise the work done by staff and students (including drafting, file administration files daily. Draft and monitor, review and assist staff and students with drafting of letters, documents monthly time sheets. Maintain a file register of all files handed to you. Manage telephone calls and convey
Minimum requirements:
technical assessments Maintain accurate records of all communications and authorizations in the company matters Assist in training and mentoring junior staff members Mechanical/Automotive Red Seal Qualification self-motivated with a positive attitude Kindly note that all positions will be filled in accordance with the Company's
technical assessments Maintain accurate records of all communications and authorizations in the company matters Assist in training and mentoring junior staff members Mechanical/Automotive Red Seal Qualification self-motivated with a positive attitude Kindly note that all positions will be filled in accordance with the Company's
Applicants are required to meet the following criteria: