We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
according to KPI’s in conjunction with Contact Centre Manager on a regular basis
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
and warehousing. Information management and distribution management are also important aspects of the
and warehousing. Information management and distribution management are also important aspects of the
internal/external clients Screen and direct phone calls and distribute correspondence Handle requests and queries appropriately
adjustments as necessary. Generate payroll reports and distribute to relevant stakeholders. Respond to employee adjustments as necessary. Generate payroll reports and distribute to relevant stakeholders. Respond to employee
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation