Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
g>IMPORTANT CONTACTS/LIAISES WIT
experience
motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders
1.4 Manage activities to ensure that the Contact Centre operating model improves the customer experience
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner
Quality Assurance Agent with 5+ year’s quality management experience in a Call Centre environment to join HEAT) or similar ATS systems.
The contact centre service will support the channels below (and
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected to role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible for upselling
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience communication skills Ability to manage large amounts of inbound calls in a timely manner Adaptable: fast learner
Industry is seeking a vibrant, hardworking call centre agent.