programs and strategies as Head of its Member Services Department. Job Purpose: As part of the Executive manage the operations and delivery of the Member Services team. You will lead and motivate the team to drive
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
Our client requires the services of a Europe Liaison Material Planner (Advanced) – Rosslyn/Home Office and act accordingly if delays are experienced (correct Tracking Points, escalate delays if necessary) members of service providers (sea/airfreight) to discuss performance and work towards overall service improvement checking for the correct transmission of weekly call-offs Monitoring and reporting of correct stock levels Support in the tendering phase for new logistic Service Providers (LSP's) Support in emergency part steering
contacted directly. In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated Manager with overseeing that vendors including service suppliers are audited according to the schedule
contacted directly. In accordance with the POPI Act 4 of 2013 : All candidate personal information is treated Manager with overseeing that vendors including service suppliers are audited according to the schedule
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
development, logic, coding, testing, changes, and corrections.
satisfaction and service excellence. Accountable for problem resolution and implementation of corrective actions Ensure high standards of customer engagement and services are maintained. Expected to complete work-related wasteful and irregular expenditure. Customer Service Maintains effective working relationships with external) towards rendering highest quality of services. Represents company in meetings with relevant Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics 365
leading suppliers of electrical, plumbing, and solar services to the commercial, industrial, residential and to ensure electrical systems are functioning correctly and safely. Collaborate with other construction
leading suppliers of electrical, plumbing, and solar services to the commercial, industrial, residential and to ensure electrical systems are functioning correctly and safely. Collaborate with other construction