programs and strategies as Head of its Member Services Department. Job Purpose: As part of the Executive manage the operations and delivery of the Member Services team. You will lead and motivate the team to drive
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
Platform projects to enhance configurations and customizations. Support, manage, and deliver ongoing platform platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete expenditure. Customer Service Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. Represents company in meetings with relevant
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify and to supervisors. Provide product and service information to customers Matric Must have Call centre experience
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial At a glance it is about championing our valued customers to achieve their lifetime goals by identifying appropriate financial advice, in line with the customer's resources and financial goals, to enable positive on demand financial service and advice to customers within your allocated customer markets. Providing
troubleshooting, performing repairs, maintaining service records, and ensuring adherence to safety standards lawnmowers and garden tools. Troubleshoot and service various power tools, such as drills, saws, and Assist with sales and provide expert advice to customers on tool and equipment selection. Requirements: various power tool brands and models. Excellent customer service and communication abilities. Valid driver's