Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
responsible to manage the day to day running of the store. Those interested are requested to apply in writing aspects of the daily store operations - Minimizing the risk in all departments of the store - Shrinkage & available in store (FAS, COC) - All Sectoral Determination Documents, related to your store, updated and Harvest brand optimally. - Optimise store operations and evaluate store layout. - Relevant approvals to be
specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs
Cold Stores in City Deep looking for Counter balance forklift driver 3 years exp Cold storage exp Matric
Administrator to join our new concept store, a truly state- of -the- art homeware store. Located at the Design Quarter Quarter Shopping Centre in William Nicol Drive, this store promises to rival other homeware retailers. team.The successful person will report into the Store Manager/MD and his/her primary role will be to assist inquiries submitted and requested through email and/or calls Raising payment requisitions Preparing and sending
be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
service existing clients Oversee merchandisers within stores (including disciplinary action, leave and other weekly call cycles that result in optimum utilisation of time and resources Negotiation with store managers PFM attaining preferred shelf-space within retail stores Achieve sales targets Provide feedback to management Appropriately deal with trade-related issues or queries at store level Continuously strive to improve self through