Reference: JHB002008-DDT -1 Are you a seasoned Technical Support Manager with a passion for leading high-performing experienced professional to helm our clients' technical support department, drive exceptional customer service related field. Proven experience (5 years) in a technical support leadership role within the ISP industry. Strong Team Leadership: Lead and manage a team of technical support agents, providing guidance, coaching, and metrics to monitor the performance of the technical support team, track progress, identify areas for improvement
driver's license essential Duties Provide technical support and assistance to staff Install software,
Experience & Skills Required: Provides technical support in electrical and mechanical maintenance. suggesting possible improvements. Provides technical support to the sales team. Provides problem solving
candidate will be responsible for providing technical support and assistance to end users in the organisation running smoothly. Responsibilities: Provide technical support to end users on a variety of IT issues, including
Experience & Skills Required: Provide technical support for electrical and mechanical maintenance
systems are up-to-date and secure Provide technical support to users and train non-technical workers on
solutions using Altair software. Provide technical support and consultancy to clients using Altair's
to understand their requirements, provide technical support, and ensure customer satisfaction. Develop upselling products and services. Provide technical expertise and support during the sales process, including
systems are up-to-date and secure. Provide technical support to users and train non-technical workers on
recording operational documentation. Provides technical support in the development of new products and provides