unresolved or challenging cases Allocating of cases Act as point of contact for escalated cases (client inquiries communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction metrics, trends
opportunities. PoPI Act : Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information
Risk Management Ensures compliance with relevant Acts. Controls, manages, and governs the processes and
Practical knowledge of IFRS, VAT, and Income Tax Act Proven track record in building and leading a team
3 years overall sales experience. Excellent presentation skills Valid Driver's license Roles and responsibilities:
3 years overall sales experience. Excellent presentation skills Valid Driver's license Roles and responsibilities:
skills Passion with working with people Well-presented / punctual and have a problem-solving mindset
skills Passion with working with people Well-presented / punctual and have a problem-solving mindset
business awareness. Excellent communication and presentation skills. An analytical approach to work. High