Real Promotions is recruiting for Vodacom in the Sales and Marketing department where consultants are
Real Promotions is recruiting for Vodacom in the Sales and Marketing department where consultants are
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
(advantage) Min 3 to 5 years working experience in the call centre industry is a must Display a strong technical
(PREMIUM/SALES REPRESENTATIVE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated
needs, identifying new sales opportunities through calls and emails and helping the Sales team close sales customer experience. Telesales: Calling current clients and cold calling potential clients Administration:
needs, identifying new sales opportunities through calls and emails and helping the Sales team close sales customer experience. Telesales: Calling current clients and cold calling potential clients Administration:
SPECIALIST CONVENIENCE TRADE) Database management Call and service a total number of outlets as per MSOP Maintain a healthy database in that: all customers called on must comply with availability requirements, coolers in the allocated base on every visit or call as per call cycle. Report damaged or malfunction coolers allocated outlets and capture the dates on every second call: Short-dated stock must be moved to the front to opposition in writing or photos as evidence on every call. Understand direct competitor within the allocated