unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
Duties will include Reception - answer calls and screen calls. Welcome visitors Handle Reception emails
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month Number of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
system sales experience would be an advantage. Cold calling, Internal sales, Client services and support. Must system sales experience would be an advantage. Cold calling, Internal sales, Client services and support. We
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers
appliances service calls. Key Responsibilities Receiving national customer service calls. Assisting customers
of data – project management Collaborate with the call center in case of any discrepancies. NB – Understanding