Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration
Customer Relations Manager: Elandsfontein: RNEG Customer relations management / Customer meetings Administration
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance
Process credit notes Account reconciliations Creditors: Full function processing Receipting Invoicing
services, NSS is a place to learn and grow. Review and Manage Material Resource Panning (MRP) Report to Plan on their current status and expected lead time. Manage System Settings and Set Ups for Jobs and Stock Operations Experience with ERP and/or Warehouse Management Systems Strong MS Excel Skills Strong aptitude
Performance Tuning and Optimisation. Database Management Create Data Models in a Structured data format
continuous improvement. Work closely with Project Management. Any other reasonable task that may be required