This position will be responsible for activating services on the fibre network and assist with network administration administration. Implement network and service activations and restorations. Ensure that the network diagrams Layers (e.g. SDH, OTN, MPLS, DWDM). Ensure that services and networks are handed over accurately and timeously Has automated provisioning/reporting of network services and capacity. Has implemented PNI/LNI systems
professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre pressured environment, possess excellent customer service ability being able to handle customers well and
that applications are completed correctly) , servicing and any other requirements; Ensuring that compliance (FNA) accompany allnew business and/or client servicing; Checking that the Record of Advice (ROA) and to Advisor/s meeting with the client; In house servicing – Upgrades and downgrades Ensuring that new business declines; General administration and In- House servicing/new business; Must attend all training sessions
that applications are completed correctly) , servicing and any other requirements; Ensuring that compliance (FNA) accompany allnew business and/or client servicing; Checking that the Record of Advice (ROA) and to Advisor/s meeting with the client; In house servicing – Upgrades and downgrades Ensuring that new business declines; General administration and In- House servicing/new business; Must attend all training sessions
administration. The underwriter will provide a high quality service and solutions to Account Executives and clients profitable growth, always providing qualitative service levels to internal and external clients A minimum
administration. The underwriter will provide a high quality service and solutions to Account Executives and clients profitable growth, always providing qualitative service levels to internal and external clients A minimum
internal customers with professional and friendly service. Accurately reconcile the payroll with the general
Processing credit notes for customers (stock & services) Answering/assisting with client queries on billings
level of quality and performance to enable client services, satisfaction and revenue to be maintained and
Fibre Connectivity, Core Fibre/Wholesale Fibre Services company.