Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call the call centre (telephonic and online) to ensure loan targets and administrative/financial standards are Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
efficient loan officer team, ensuring compliance with lending policies and best practices Drive loan portfolio marketing and business development strategies Monitor loan collections and implement strategies to minimize coaching, mentoring, and performance management to the loan officer team Collaborate with the leadership team requirements Prepare area-level reports, including loan disbursement, recovery, and portfolio performance
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
administrators) Loan Accounts: • Obtaining confirmation of loan accounts • Preparation of loan account schedules reconciling of loan accounts with confirmations. • Processing of interest journals on loan accounts • Processing
information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target
information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target information on credit rating model Credit planning Post loan management International and local stakeholder management Draft annual department customer strategy Grow loans and advances Work towards achieving branch target
administrators) Loan Accounts: Obtaining confirmation of loan accounts Preparation of loan account schedules reconciling of loan accounts with confirmations. Processing of interest journals on loan accounts Processing
accounts (loan's, receivables and payables) Fixed Asset Prepaid expenses Deposit Staff saving and loan accounts with processing of inter-company transactions and loan accounts; Intermediate Excel knowledge (must be
securities and conditions on approved business loans, and identifying potential business risks Liaising implementing business loans. Scrutinizing agreements and other legal documents and structuring of loan term sheets