grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with customer service and support. Must be able to cold call. Must be able to handle objections effectively.
grow with us. Based in Amanzimtoti, Durban, our call centre is a hub of excitement and opportunity. Are you passionate individuals to join our energetic call centre team Duties & Responsibilities Engage with customer service and support. Must be able to cold call. Must be able to handle objections effectively.
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Purpose Manages and builds a high-performance call centre of CLO's with a clear vision to provide world-class (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
explaning our business and seeking new and fresh call centre sales constultants. We require candidates with
experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)
training, support, and development opportunities. Unlimited Earning Potential: Your hard work directly translates
training, support, and development opportunities. Unlimited Earning Potential: Your hard work directly translates
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software “things and stuff” to “people and behaviour”. We call this process “Crossing the Bridge”. Our Vision is reports Essential Outbound & inbound contact centre operational management and strategic planning experience