firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and identifying coaching or training needs. · Assist with quality assessments of calls and administrative functions functions of staff members in the call centre. · Assist with reports and assessments. · Assist with ad
Reference: PTA000798-TM-1 We are seeking a Call Centre Administrator to join our clients dynamic legal Debt Collections. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation to apply. The ideal candidate would have ABSA Call Centre experience. Administration duties including,
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops workshops and QA – check compliance / if training is required / compliance of PTP amounts / insistence on debichecks
Duew to repaid expansion we are looking for a Call Centre Manager that has specialised in Banking Collections East. Minimum Requirements: Matric 3-5 years call centre management experience in a bank collections environment strategies for how to create and incorporate same in a call center. Run Click and Dial Campaigns through Excalibur campaigns (calls, SMS and emails. Walk the floor to monitor and engage with agents. Do call workshops workshops and QA – check compliance / if training is required / compliance of PTP amounts / insistence on debichecks
firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. in campaign management and call strategies. · Experience in a call centre environment that deals with Afrikaans. Experience Required: · Setting up of call campaigns, SMS and emails. · Analysing books and identifying coaching or training needs. · Assist with quality assessments of calls and administrative functions functions of staff members in the call centre. · Assist with reports and assessments. · Assist with ad
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing identifying coaching or training needs; Assist with quality assessments of calls and administrative functions functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc
Reference: PTA000797-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have ABSA Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing identifying coaching or training needs; Assist with quality assessments of calls and administrative functions functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing identifying coaching or training needs; Assist with quality assessments of calls and administrative functions functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc
Reference: PTA000804-TM-1 We are seeking a Call Centre Team Leader to join our clients dynamic legal Debt Collection. Your deep understanding of Call Centre Collections, coupled with your exceptional negotiation ideal candidate would have FNB Call Centre experience. Setting up of call campaigns, SMS and emails; Analyzing identifying coaching or training needs; Assist with quality assessments of calls and administrative functions functions of staff members in the call center; Assist with reports and assessments; Assist with ad hoc
Seta (Merseta), and learnerships. Knowledge of training program development in terms of outcomes and competencies such as user manuals. Experience in technical training delivery. Good working knowledge of mechanical documentation and training validation assessment documents. Design specific training programmes for TCF with the Training Needs Analysis (TNA) of the area requirements. Organize and prepare for training delivery special training requirements. The individual must be able to formulate appropriate training materials