resource and capacity planning methodology Identify training requirements Manage and improve the overall customer reporting on service failures and errors Ensure training and development of staff Contribute to the various
preparation of the Margin Report. • Responsible for the Training of newly appointed staff members • Assist Staff
preparation of the Margin Report. • Responsible for the Training of newly appointed staff members • Assist Staff
operations reporting on financial and operations. Training function Provide education through various platforms company's role in the market. Review and compiling of training material (manuals & presentations). Conduct
operations reporting on financial and operations. Training function Provide education through various platforms company's role in the market. Review and compiling of training material (manuals & presentations). Conduct
resource and capacity planning methodology • Identify training requirements • Manage and improve the overall reporting on service failures and errors • Ensure training and development of staff • Contribute to the various
resource and capacity planning methodology • Identify training requirements • Manage and improve the overall reporting on service failures and errors • Ensure training and development of staff • Contribute to the various
through monitoring. Provide technical support and training to CRM system users to maximize adoption and proficiency