Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate
exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high quality
Exhilarate is the go-getters of financial services, based right here in the sunny vibes of Uvongo, Port Shepstone. We're all about making money move while having a blast doing it If you're ready to dive into a world of excitement and uncapped potential, join our crew and let's make magic happen toge
passionate individuals to join our vibrant call centre team Step into a world of opportunity with Exhilarate Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties &
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
A position in the National Call Centre for an established company in Somerset West has become available day to day basis Process stock returns Assist with management of credit limits Process customer claims essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and still
Purpose of the Position To manage IT internal audit reviews in line with the audit plan for the Group systems are robust enough to mitigate risk. To manage key activities for each assigned engagement including
The ideal candidate is an experienced financial manager with a strong background in accounts receivable expenses, and prepare performance reports for senior management. Additionally, they will foster a collaborative environment, maintain stakeholder relationships, manage provisions for bad debts, and implement new policies
CRM software and lead management tools Well organised Excellent time management skills Excellent attention