DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
experience working at a management level within a Call Centre of a large operation 4-5 years experienced in multiple campaigns preferably within the outsourced call centre environment Grade 12 or Equivalent Tertiary education years' experience as a Operations Manager in a call centre environment Market Related
systems. Controlling of switchboard and screening of calls. Assume the responsibilities of general reception
systems. Controlling of switchboard and screening of calls. Assume the responsibilities of general reception
InfoSec tools and techniques i.e. O365 Security Centre, Mimecast, Qualys, AV, SIEM's, Qualys and Nessus
in your sales region. Identify leads, manage, and call on prospects to acquire new business. Determine
in your sales region. Identify leads, manage, and call on prospects to acquire new business. Determine
Sales Executive Obtaining New Business via Cold Calling, Tenders, Proposals and Sales Presentations to
arrangement of our FAIS Training for all contact centre staff. Responible for full process regarding learnerships
arrangement of our FAIS Training for all contact centre staff. Responible for full process regarding learnerships