valued customers. They are committed to delivering exceptional customer service and ensuring customer satisfaction satisfaction at all times. They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide any customer complaints. The ideal candidate will have excellent communication skills, a customer-centric environment. Key Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town
Overview:
As a Customer Service Agent, you will be responsible for interacting with customers to provide
any customer complaints. The ideal candidate will have excellent communication skills, a customer-centric
Responsibilities
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely
timely and professional manner
- Assisting customers with product information, pricing, and availability
valued customers. They are committed to delivering exceptional customer service and ensuring customer satisfaction satisfaction at all times. They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath Overview: As a Customer Service Agent, you will be responsible for interacting with customers to provide any customer complaints. The ideal candidate will have excellent communication skills, a customer-centric environment. Key Responsibilities: - Responding to customer inquiries via phone, email, and chat in a timely
tertiary education will be an advantage
QMS review, amendments and control Completion of Customer Surveys Absenteeism Tracking Control of Quarantine Management meetings Analyze Customer Complaints Participate in Customer Audits Ensure proper filing system
profitability
will also receive an existing base of active customers to work with.
Key responsibilit
administration and planning
will also receive an existing base of active customers to work with.
Key responsibilit
administration and planning
and interviews. Foster a community of loyal customers and brand advocates. Sales and Distribution: Develop team. Customer Feedback and Continuous Improvement: Implement systems to gather and analyze customer feedback to refine products, marketing strategies, and customer engagement initiatives. Stay informed on industry
and interviews. Foster a community of loyal customers and brand advocates. Sales and Distribution: Develop team. Customer Feedback and Continuous Improvement: Implement systems to gather and analyze customer feedback to refine products, marketing strategies, and customer engagement initiatives. Stay informed on industry