HELPDESK TECHNICIAN
JOB DESCRITPION:
The DESCRITPION:
The Helpdesk technician is the first contact with the user, in charge of diagnosing and providing
investigations. Contribute to helpdesk administration tasks. Aid in the cleanup of helpdesk master data. What you Customer service, IT Support, troubleshooting, helpdesk
resolving service tickets coming from the global helpdesk system in a timely manner according to SLA