We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
processes, reports and general query handling - 1st Time Query resolution: > 98% - Assist in compiling Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
processes, reports and general query handling - 1st Time Query resolution: > 98% - Assist in compiling Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape certification Work flexible shifts- manage your time for you Dynamic pay rates coupled with the potential shifts in person at a contact centre Reliable transport Excellent time management skills Clean criminal excited to share that MPC Connect is now proudly part of EasyHQ, and that they are committed to enhancing growth and improvement, and we invite you to be a part of this journey with them. See Description See Description
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