Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of impression? Look no further Our team of dedicated call center agents is here to exceed your expectations Whether it's day or night, weekends, or holidays, our call center operates round the clock to provide uninterrupted service-related issues. Answering Calls: Handle inbound and/or outbound calls efficiently, adhering to established multiple tasks simultaneously, such as handling calls, responding to emails, and assisting with live chat
cashier services
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
Industry bodies such as FSCA and ASISA
Reference: CTF018530-Jen-1 Calling all financial guru's who are ready to blend financial acumen with general ledger as well as post journals Prepare bank reconciliations for all accounts on a weekly basis
Reference: CTF018530-Jen-1 Calling all financial guru's who are ready to blend financial acumen with general ledger as well as post journals Prepare bank reconciliations for all accounts on a weekly basis
business transformation with sustainability at the centre of how we will create growth and value by operating Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
business transformation with sustainability at the centre of how we will create growth and value by operating Annual Operating Plan Achievement of 100% customer call rate Achieve 90% strike rate Maintain 0.5% stales
flow by minimising net interest costs, maintaining bank mandates, managing the company's cash management taking responsibility for the group's operational banking arrangements, standardise treasury related processes processes including intra-group loans, and operational banking facilities, ensuring regular reporting on all treasury
flow by minimising net interest costs, maintaining bank mandates, managing the company's cash management taking responsibility for the group's operational banking arrangements, standardise treasury related processes processes including intra-group loans, and operational banking facilities, ensuring regular reporting on all treasury