We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Agile environment Guide Product Owners (POs) in discovery by practicing relevant agile techniques (e.g.
agreements.
Assisting in the preparation of discovery documents, such as interrogatories, requests for
MANAGER Alta du Toit Aftercare Centre (Bellville) The Alta du Toit Aftercare Centre is a programme of Badisa Cape) and the Uniting Reformed Church (Cape). The centre has residential as well as day-care facilities
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
Reception duties
Answering calls
Welcoming guests
Ordering stationery
Month End admin