We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints service information to customers Matric Must have Call centre experience – at least 6 months Must be able to
Duties:
Call clients to understand their insurance needs and financial goals.
Required:
Minimum of 2 years Call Centre sales experience.
Matric (Grade 12) Essential
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
Department of Health - Call centre management of both Inbound and Outbound Calls - Daily meetings with
MANAGER Alta du Toit Aftercare Centre (Bellville) The Alta du Toit Aftercare Centre is a programme of Badisa Cape) and the Uniting Reformed Church (Cape). The centre has residential as well as day-care facilities
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
tutors, based at one of their cutting-edge contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
customers based on business potential Develop effective call plans for customer management Explore and pursue Administration Responsibilities: Prepare and submit call plans and reports Maintain accurate customer database Systematic approach to sales activities with emphasis on call planning Cultivate relationships with customers