Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
Contact and distribute leads from the website, campaigns, and social medica channels Outbound sales to promote products as well as communicate with leads via email Ensure that leads are relevant by researching and gathering additional information Upload lead status on the system, maintain accurate r
reconciliations.
cashier services
Multi skilled to provide Call Centre services
Direct station and communication
system faults to maintenance
department/Call Centre
It should be noted that for operational
compliance, immigration, medical legal services, and discovery. We strive to make a difference every day for internally and externally at all levels Experience in calling customers Ability to handle difficult customers
reports Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
reports Requirements: 1 year of Client Service/Call Centre Experience Diploma/Degree in the Financial Services
a FMCG environment within a large distribution centre environment - essential. Minimum 5 years' experience
a FMCG environment within a large distribution centre environment - essential. Minimum 5 years' experience
accuracy and quality.