professional, client-centric manner Matric Contact Centre Experience – min 12 months Customer service sales
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
the recruitment industry, specialising in the Call Centre Industry. We are dedicated to revolutionising
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and functionrole is essential
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and banking functionrole is essential Shared Services Centre experience highly preferred Strong working knowledge
candidate will form part of the Finance Shared Service Centre and will play a key role in the daily, weekly and banking functionrole is essential Shared Services Centre experience highly preferred Strong working knowledge
and follow up with phone calls to set up meetings or arrange virtual calls.
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively