Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery addition, ensures optimal structuring of contact Centre support nationally for optimal blood collections acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate 4 Manage activities to ensure that the Contact Centre operating model improves the customer experience Manages the operational objectives of the Contact Centre nationally, to ensure collections to target, donor
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
grass, clean flower beds. Plant flowers, water garden, etc. No Time Wasters Ability to commute/relocate:
services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
services of a Manager in the Acquisitions Contact Centre situated at the Head Office based in Johannesburg performance areas whilst ensuring that the Contact Centre is operationally efficient. • Monitoring and Management in the fields of Sales and Marketing or Contact Centre management. • Compulsory:RE5 • Desirable: FAIS; experience in the management of a large Contact Centre Sales team • Essential: 3 Years experience in campaign management in an Inbound and Outbound Sales Contact Centre Competencies • Sales orientated • Target Driven
/>1. Configure and manage the Microsoft 365 Admin Centre
2. Implement and support Microsoft SharePoint
- Advanced knowledge of Microsoft 365 Admin Centre and SharePoint.
- Strong expertise in the
expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered according to KPI’s in conjunction with Contact Centre Manager on a regular basis
management functions of a super regional shopping centre. This includes managing the operational teams, years in a regional or super regional shopping centre as Operations manager Experience with the implementation