Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
My client is a direct financial services company. Who are passionate about service excellence, convenience and offering our clients superior value products. Their Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella
Based in Randburg
Shifts between 07:00 am- 20:00 pm
Working and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
leave the yard no later than 15 minutes after their shift has commenced
Contact Centre Team Coach
Based
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
forms
Shutdown resource allocation.
Standby duties and call-outs.
General housekeeping and ensure OHS equipment is well maintained.
Carries out shift work in accordance with pre planned roster.
his sphere of operations.
Participates in Shift Base Units, plant teams and focus teams.
management level.
Compiles shift report and ensure proper shift handover as per procedure.
over 450 staff. About the role Reporting to the Shift Supervisor, the successful candidate will be responsible quality defects to the Shift Supervisor Report any problems on machines to the Shift Supervisor Ensure hopper Multitask Ability to work within a team Ability to work Shifts and Overtime Good Time management skills Good understanding
Manager for their store based in the Cresta Shopping Centre in Randburg. A wonderful career opportunity awaits Shopping Centre Marketing: To look for potential marketing opportunities within the shopping centre. To engage engage with the shopping centre marketing team to understand what their marketing plans are for a given dependent on the requirement. Safety and Security: The centre management will have identified and put in place
least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance