Vodacom Postpaid Call Centre Consultant
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
Experience with C and C++ on an operating system level. Good understanding of networking and network experience in software development
years' experience as a Software Developer (Java or C#).
3+ years experience as a Software Developer (C#).
Experience working on SQL platforms
/>Act as technical leader, expert and mentor in the C&I department. Technical responsibility for the
present and future requirements.
Manage all C&I Dept personnel and day to day issues within
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 6 months 6 months
analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements