financial needs assessments for clients, focusing on life insurance, long-term insurance, wealth management
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
the industry and business. Offer guidance and support to the DC Manager and Operations Director. There MUST BE AVAILABLE IMMEDIATELY R25 000 – R30 000 Basic (depending on qualification and experience)
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment Manage authorisations and access related issues. Support with Create/change/design roles according to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting area. Important:
continuous improvement.
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment objects. Preparation of test cases and user manuals. Support experience S/4HANA Functional experience will be propose solutions to improve the support of (new) business processes Support the functional team with issues
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment (TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant
relevant management team for review and input into life cycle planning, aiming for a minimum 5-year perspective BBEE strategy to achieve set targets. Provides support to Property Management team by ensuring that client
Excellent teams in Global team collaboration High work-life balance with Flexible hours Agile working environment technologies Coordination between development and support environments Assisting with the business case Planning