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Call Centre (mtn) Jobs in Midrand

Jobs 1-10 of 22

Call Coordinator Midrand NEW

 DatacentrixMidrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and


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Bmw Team Leader

Midrand  Negotiable

expected to work within all teams of the Contact Centre to ensure that Customer Experience is delivered forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure according to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent Team leader experience 1-2 years within a Contact Centre environment (Customer Service /Messaging highly


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  • Servicing Administrator NEW

    Midrand  Monthly

    />Technical Call Centre & General Admin
    Receive breakdown reports from customer and log the call with


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    Servicing Administrator Midrand NEW

     Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand

    Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the


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    Servicing Administrator NEW

     Ultra Personnel : Pharmaceutical, Insurance, EngineeringMidrand

    Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the


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    Mcse Engineer Midrand NEW

     DatacentrixMidrand

    Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and


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    Financial Manager

    Midrand  750000 Annually

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    Marketing Manager Midrand

     Elite Search & SelectionMidrand

    rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications


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    Marketing Manager

     Elite Search & SelectionMidrand

    rapidly expanding global leader in the Contact Centre as a Service (CCaaS) and Unified Communications


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    Administrator Midrand

     Proli EnergyMidrand

    Handle incoming and outgoing mail, emails, and phone calls - Provide exceptional customer service - Perform


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