revenue reports and forecasting & managing staff. Key Responsibilities: Store Operations Management: the store. Supervise and coordinate activities of staff members such as sales associates, cashiers, and concerns promptly and professionally. Ensure that staff members are trained to deliver high-quality customer improvement. Staff Management and Development: (160 Staff) Recruit, hire, and train new staff members. Schedule Schedule shifts and manage staff roster to ensure adequate coverage. Provide ongoing coaching, feedback
Essential Assign job cards as needed Train new staff Motivate staff and discipline as needed Handle all workshop
requirements and comply with policy and procedures. Staff Management and Performance: Ensuring that there Leading, managing, and developing business unit staff. (nationally) Ensuring that technical knowledge
experience. 3 years relevant experience managing staff in customer support/ call centre environment. Punctual
experience. 3 years relevant experience managing staff in customer support/ call centre environment. Punctual