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Call Center Jobs in Randburg, Gauteng

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M-kopa Contact Centre Agent NEW

Randburg  Negotiable

and technical service enquiries through inbound calls and provide end-to-end service.

Main resolved.


  • Ensure that the customers are called and the resolution is confirmed before queries supervision
  • Contact Centre skills training
  • Call handling skills
  • Telephone etiquette ski

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    • Sassa - Team Coach

    Randburg  Negotiable

    forms

  • Quality management/improvement through call evaluations for each agent weekly
  • Ensure

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    • Technical Support Analyst Randburg NEW

     Rosstone Consulting Pty LtdRandburg

    requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)

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