JOB:
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
line application support for internal Tracker customers. Keep track of issues raised and respond in accordance internally developed applications/systems, and Tracker customized implementations of 3rd party applications/systems Support Analysts & Service Desk Team to enhance the quality of customer service and applications support Application Support Team). Continuously adhere to Service Level Agreements (SLA's) for all internal and external skills: TCP/IP, Load Balancers, Firewall, VPN'S Customer Support experience Experience with support ticketing
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products products to potential customers Making professional sales call to customers. Knowing the product being risk or fraudulent sales are made. Treating the customer fairly. Understanding the call centre metrics
specializing in, designing and manufacturing of custom awards, Trophies, medals, name badges and signage over the phone and in person and maintaining good customer relationships. Find and qualify new prospect Close skills) Administration of sales processes – email, customer data base, job processing platform Telephone work defined by the company Use knowledge of all stock, service items and value-ads to attract and maintain clients Evolution database and all customer notes Keep records of contact with customer and be meticulous about
regional offices with their sales roll out and servicing the national group accounts. • Build sustainable management of targets, performance management and customer service. • Leadership and development of staff on managers, Managers and staff. • Ability to deal with customers at operational and Executive level • Excellent
regional offices with their sales roll out and servicing the national group accounts. • Build sustainable management of targets, performance management and customer service. • Leadership and development of staff on managers, Managers and staff. • Ability to deal with customers at operational and Executive level • Excellent
Business development Servicing and growing existing accounts Build and maintain strong customer relationships
Business development Servicing and growing existing accounts Build and maintain strong customer relationships
Aptitude in decision-making and problem-solving Customer Centric • Proficient in MS Office packages, especially Aptitude in decision-making and problem-solving Customer Centric Proficient in MS Office packages, especially