and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
coach within a high paces sales and telesales call centre environment
Competencies:
·
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
requests in line with business priorities: Resolve calls logged within the agreed MTTR (Mean time to resolve)
procedures HR policies and procedures Occupational health and safety requirements Employee relations legislation
procedures HR policies and procedures Occupational health and safety requirements Employee relations legislation