Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
Certificate or Diploma in Management or Hr prefered
3 years Call Centre Management / Supervisory exp essential
Management etc
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders, negotiate
exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? ✅ Expertise: products/services, ensuring accurate and insightful assistance for all inquiries. ✅ Empathy: We understand that addressing inquiries, resolving complaints, and assisting customers with product or service-related issues company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling handling calls, responding to emails, and assisting with live chat inquiries, while maintaining high quality
Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Duties
passionate individuals to join our vibrant call centre team!
Step into a world of opportunity with Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement.
Duties
Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR function
Centre HR - full function (Recruitment / admin / performance management / ATR / EE reports
OUTBOUND CALL CENTRE AGENTS UMHLANGA MUST be available immediately MUST have outbound call Centre experience immediately, with experience as an outbound/sales Call Centre agent, this is for you Apply attaching a detailed
Exhilarate is the go-getters of financial services, based right here in the sunny vibes of Uvongo, Port Shepstone. We're all about making money move while having a blast doing it If you're ready to dive into a world of excitement and uncapped potential, join our crew and let's make magic happen toge