be responsible for managing pre- and post-sales support of broadcast products and solutions.
Reference: NES018295-KOMU-1 Support Engineer - Gauteng Well established Technology Company with range offerings is looking to add and experienced Support Engineer to their team in Gauteng The purpose of the be responsible for managing pre- and post-sales support of broadcast products and solutions. Responsibilities: issues. Technical Product Support Resolve customer product/system issues Installation & support of Imagine continuous improvement Support on large projects during implementation & continuing support during live migration
ITE005857-MSc-1 Are you a talented Graduate from a technical university with a knack for troubleshooting and is seeking a Technical Support Engineer to join their team. As a Technical Support Engineer, you'll be be responsible for providing support and maintenance, fault-finding, and system maintenance, ensuring the and networks. Key Responsibilities: Provide technical support and maintenance for systems and networks. reliability and security. Provide exceptional customer support, addressing queries and issues efficiently. Demonstrate
Responsibilities:
looking for a 3rd line Support Engineer with at least 3-4 years experience, to support our clients remotely very technical, and you will have the many opportunities to get involved in not just technical support />
To continually make sure that all Monitoring support is managed in a timely, efficient and effective that a continuous revenue stream for monitoring support is achieved. (Targets to be calculated) To understand Key TASKS : Provide both on and off-site technical support and consultancy to prospective and existing Manager to discuss and update on all sales and support issues and activities of the segment. Ensure that existing support engineers including IT to overcome all related issues. Utilise SFDC support tool to provide
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain Bill of Materials
Update and maintain the ERP system with technical detail.
Assist quality, production, internal internal and external sales with queries around technical content, drawings, parts or BOMs.
Manage
Audit BOMs and liaise with designers/engineers around changes etc.
Audit Parts manuals
IT Service Management (ITSM) VIP and end-user support requests.
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
Technical Support Engineer- Refrigeration and HVAC
Denver, Johannesburg
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