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MANAGEMENT (IF APPLICABLE, APPROXIMATE
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Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy structuring of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders,
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy structuring of contact Centre support nationally for optimal blood collections and stakeholder management. 1.Strategic Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop motivate acceptance of the business plan for the Contact Centre. 1.3 Communicate the plan to stakeholders,
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Cape Town CBD Contact centre requires the services of an experience HR Generalist to manage the full HR experience in Contact Centre HR - full function (Recruitment / admin / performance management / ATR / EE
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients CONDENSED LIST OF DUTIES : Handle tele
and enhance customer satisfaction by efficiently managing internal sales processes and providing professional and alternate Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow collections Manage daily administrative tasks, including follow-ups and document management Market Related
and enhance customer satisfaction by efficiently managing internal sales processes and providing professional and alternate Saturdays Key Performance Areas: Manage inbound calls and provide professional advice Follow collections Manage daily administrative tasks, including follow-ups and document management Market Related
Should you not receive a response within 14 days, please consider your application as unsuccessful.