Join the growing Client Services team of an Investment Company. As a Client Services Officer , your role will be to provide exceptional customer services to clients in the investment industry. You will be the the primary point of contact for clients, resolving queries and rectifying issues. The ideal candidate and exception customer services skills. Act as primary point of contact for clients, responding to inquiries maintain relationships with clients, providing exceptional customer service. Collaborate with sales and
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
its successful client service team, and we’re on the hunt for a qualified client service manager to drive will need a formidable understanding of all client service management requirements, the ability to excel this role: Represent the company’s products and services, using consumer research and deep and comprehensive Have a full understanding of the business and services we offer to maximise growth opportunities. Maintain relationships with existing clients to ensure they receive exceptional service and identify potential new
WELCOME Responsibilities for Client Care Team Lead: Interact with clients and build relationships with value to existing client quotations by upselling products Oversee a team of client care consultants and exceptional client experience Mastermind creative ways to deliver an exceptional client experience Resolve Resolve complex client problems or disputes in a professional manner Matric Well Spoken Organisational
an administrative support role in the financial services industry
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst support on systems and services to clients across various markets and services, including specialized
What you’ll do:
Join the growing Client Services team of an Investment Company. As a Client Services Officer , your role will be to provide exceptional customer services to clients in the investment industry. You will be the the primary point of contact for clients, resolving queries and rectifying issues. The ideal candidate and exception customer services skills. Act as primary point of contact for clients, responding to inquiries maintain relationships with clients, providing exceptional customer service. Collaborate with sales and
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible
Our client in the financial services industry is seeking Client Service Administrators to join their dealing with queries and complaints, updating client information, translating written correspondence and criminal clear (essential) 2 years customer service experience within a contact centre is a must Able
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and understand – first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of Team Leader. ▪ Building lasting relationship with clients based on trust and reliability. ▪ Report possible