telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with Ensure staff understands and comply with all call centre objectives, performance standards and policies Knowledge of Performance evaluation procedures Call Centre technical and systems knowledge Interlock with
customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
10 years of experience in technology, contact/call centres, grant management, or related fields. Proven
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows
experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows