literate and capable of producing professional service reportsKey responsibilities
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
/>Duties:
Customer Service Coordination
the manufacturing industry is seeking a Field Service Sales Technician to join their team based in Johannesburg Expand field service operations by securing active service contracts. Track previous services and encourage encourage customers to return for additional services. Generate service repair sales. Promote new sales. Provide
requirements.
Key Performance Areas:
Chemical Stock Room:
Manage large amounts of incoming calls/emails and face to face interaction with consumers. Handle consumer complaints, provide appropriate solutions and alternatives Booking-in repairs Ensure that all the repairs are repaired within SLA. Ensure that credit is processed within required time frame. Ma
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point directed to fulfill their duties whilst delivering service excellence at all times. To ensure sufficient staffing the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
Industry is currently looking to employ Customer Service Administrator based in Port Elizabeth. A wonderful programs (e.g. MS Teams, Zoom etc.). Customer Service. Stock Management (Basic - to prevent wastages) Distribution and Logistics skills. Competencies: Customer Service Orientated. Accuracy / Attention to detail. Planning and expectations but not limited to: Customer Service Coordination: Direct liaison between the sales your control) Liaise with transport companies and service providers and sales representatives to ensure efficient