Our client is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treating (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: MS Office proficiency Administration Conflict management skills Excellent planning and prioritising Diary Management Attention to detail
Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech interactions Report on quality assurance assessment results Effective self-management and teamwork Continuous Fairly) Matric, with 2-3 years experience as a Quality Assurance Assessor. Required Job competencies: MS Office Listening and Interpretation skills Conflict Management skills Report writing Planning and Prioritising Investigative Orientation Upholding delivery and quality standards
for the site management team Support the Regulatory/Data team with periodic quality assurance activities demonstrate effective self-management Follow through to ensure that quality and productivity standards clinical research environment in Quality Control and Quality Assurance Desirable additional education, work even when under pressure Effective self-management, resourcefulness, and initiative to solve problems
the site management team
Desirable
even when under pressure
DBN002889-JD-1 Quality Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call
ble for maintaining and implementing the quality management system (QMS) in accordance with ISO 17025 width="695">
Quality control management
& Company Descriptions:
A leading FMCG company is currently seeking a Credit Controller
a crucial role in ensuring timely payments and managing outstanding debt within the company's day-to-day
of new and existing customer accounts
product, promotions and creative concepts
‐ Manage competitor analysis on a regular and consistent and features)
Financial ‐ Help prepare, manage and maintain monthly, quarterly and annual budget for MA spend
Customer Store Owners and Managers ‐
Seeks to understand the core consumers Strong team working skills and knowledge of how to manage people and their performance ✓ Achievement Driven
product, promotions and creative concepts
‐ Manage competitor analysis on a regular and consistent and features)
Financial ‐ Help prepare, manage and maintain monthly, quarterly and annual budget for MA spend
Customer Store Owners and Managers ‐
Seeks to understand the core consumers Strong team working skills and knowledge of how to manage people and their performance ✓ Achievement Driven