We are seeking a skilled and motivated Helpdesk Support Engineer, this is a permanent role is based in
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (O
REQUIRED LEARNING
installations
Infrastructure and Network Layout Documentation Helpdesk Management and call closure Client management
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical
Responsibilities: - Provide outstanding support via our Helpdesk platform. - Visit clients to address their technical
Support technician, you will respond to all assigned Helpdesk tickets regarding hardware, software, and networking
stability and security.- Collaborate with the helpdesk team to address complex technical issues.- Document