pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
is currently looking for a Head of Training to join their training academy based in Johannesburg Strategic for the training academy in alignment with company objectives. Lead and develop the training team, fostering department heads and stakeholders to identify training needs and ensure the curriculum meets current the development of a comprehensive, multi-tiered training curriculum focusing on sales excellence, marketing efficiencies, and leadership development. Ensure the training content is relevant, up-to-date, and tailored
and experienced Group Training Officer to join their team. As a Group Training Officer, you will play role in designing, implementing, and evaluating training programs for our clients in various industries Identify and assess training needs of our clients and develop customized training programs Create and interactive training sessions on a wide range of topics Evaluate the effectiveness of training programs practices in training and development Collaborate with clients and internal teams to ensure training programs
and experienced Group Training Officer to join their team. As a Group Training Officer, you will play role in designing, implementing, and evaluating training programs for our clients in various industries Identify and assess training needs of our clients and develop customized training programs Create and interactive training sessions on a wide range of topics Evaluate the effectiveness of training programs practices in training and development Collaborate with clients and internal teams to ensure training programs
pre-process, Customer Journey & Refresher trainings for all processes. To ensure trainers achieve trainers Conduct training / follow up session and measuring effectiveness of training Ensure accurate development of the monthly/annual training plan based on the training needs analysis and submit for approval approval Determining efficient strategies to meet training needs continually Providing feedback to trainers trainers to attain higher standards of training through regular monthly trainer audits/SWOT Responsible to
is currently looking for a Head of Training to join their training academy based in Johannesburg Strategic for the training academy in alignment with company objectives. Lead and develop the training team, fostering department heads and stakeholders to identify training needs and ensure the curriculum meets current the development of a comprehensive, multi-tiered training curriculum focusing on sales excellence, marketing efficiencies, and leadership development. Ensure the training content is relevant, up-to-date, and tailored
literate and capable of producing professional service reportsKey responsibilities
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
complaints
Arrange and co-ordinate service attendances for equipment servicing and repairs on site
Opening
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
monthly, annual, etc.),
Asset control for Service department, including Asset count, Tool container
/>Duties:
Customer Service Coordination
the manufacturing industry is seeking a Field Service Sales Technician to join their team based in Johannesburg Expand field service operations by securing active service contracts. Track previous services and encourage encourage customers to return for additional services. Generate service repair sales. Promote new sales. Provide