We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers & Responsibilities • Making professional sales call to customers. • Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
Responsibilities:
SALES AGENTS NEEDED
MATRIX VISION MARKETING
is looking for competative sales agents that helps us to build sales growth. Join a growing
support and customer service. Respond to incoming calls and emails from clients regarding technical issues industry regulations Provide regular reports on call center activities, issues resolved, and outstanding management industry Previous experience in a call center environment is highly advantageous Strong understanding interpersonal skills Proficiency in computer systems and call center software Ability to speak clearly and effectively
standards are adhered to when dealing with customer calls and correspondence. Update customer details and customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's)
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform
RESPONSIBILITIES:
expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not negotiable) Matric or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not