ain strong relationships within the technical services team
search for an Operations Manager to be accountable for the delivery of services that meet and exceed customer customer expectations through the effective management of people, process, and technology. This role is the creation, implementation and maintenance of service standards, methodologies, and procedures, ensuring delivery of new services and products. To be a trusted advisor and transform IT services by continually continually improving technology, service delivery, cost efficiency, and customer satisfaction. RESPONSIBILITIES:
literate and capable of producing professional service reportsKey responsibilities
search for an Operations Manager to be accountable for the delivery of services that meet and exceed customer customer expectations through the effective management of people, process, and technology. This role is the creation, implementation and maintenance of service standards, methodologies, and procedures, ensuring delivery of new services and products. To be a trusted advisor and transform IT services by continually continually improving technology, service delivery, cost efficiency, and customer satisfaction. RESPONSIBILITIES:
Durban is looking for an experienced Technical Service Manager to join their team Key requirements Marine Maintain strong relationships within the technical services team Plan and implement jobs Help define projects projects scope, goals and deliverables Collect and manage budget, allocate project resources, create a schedule as well as problems and solutions Implement and manage change when necessary to meet project outputs Evaluate immediate plans and objectives of the Technical services department Maintain accurate records of jobs completed
An independent management consulting firm specialising in banking and insurance. Through our bespoke bespoke consultancy service, we work with leading banks and insurers to transform the way these institutions projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA system implementations. Design and implement management reports and dashboards. Compiling presentations
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Leader, the Customer Service staff and Sales team
You will attend to customer service requirements, customer
co-ordinate service attendances for equipment servicing and repairs on site
Opening and managing Jobs on
procedures and instructions
Commercial control of Service contracts
Operational planning and maintenance
/>Asset control for Service department, including Asset count, Tool container Management, requesting quotes
/>Duties:
Customer Service Coordination
the manufacturing industry is seeking a Field Service Sales Technician to join their team based in Johannesburg Expand field service operations by securing active service contracts. Track previous services and encourage encourage customers to return for additional services. Generate service repair sales. Promote new sales. Provide stakeholders, such as Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors, and End Provide accurate and consistent feedback to management. Remuneration: R15 000 – R30 000 (Negotiable)